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If you have not taken the time to look at influence.fm, I highly recommend it. We signed up a couple of months ago for this software and are finally implementing it. Today influence offered training for my sales reps and they absolutely loved it! I can tell you that I have used RAB account managing program in the past but, this one to me is much better and more organized. It is exactly what my team needed and I know it will help us increase business by not letting any appointments fall through the cracks. I am looking forward to all the future plans that influence FM has in the works.Paula Marx